Last updated: July 5, 2024

If you live in British Columbia and need a family doctor or nurse practitioner, register for the Health Connect Registry. A strong, long-term primary care provider and patient relationship is an important step in you and your family’s healthful living.

On this page:

• Register to get a family doctor or nurse practitioner
• How to register in other languages
• Who should register
• After you register
• I need help

Register to get a family doctor or nurse practitioner

When you register, you are added to a list of people in need of a family doctor or nurse practitioner in your community. 

Registration takes less than five minutes. To register, please provide your:

• Personal Health Number (PHN), found on your BC Services Card or BC Driver's Licence
• Home address
• Email address and phone number

To help us find you a match, you will have the option to inform us of any new and recent changes to your health when you register. If you registered prior to mid-April 2024, you will receive an invitation by phone or email to respond to these additional health questions. Find out more about the health questions.

Register

How to register in other languages

Call 8-1-1 to register for the Health Connect Registry in languages other than English.

Translation services are available in over 130 languages.

After dialing 8-1-1, you will be connected with an English-speaking health service navigator. For service in another language, simply state the language (for example, say “Punjabi”), and an interpreter who speaks that language will join the call.

Who should register

If you live in B.C. and need a family doctor or nurse practitioner, you can register. You can register yourself and your family members. You can also register on behalf of a person in your care, for example, you may be a health care provider or social worker.

If you already have a family doctor or nurse practitioner, you don’t need to register.

If you’re on a clinic or community waitlist

Waitlists at clinics in B.C. are transitioning to the Health Connect Registry. If you’re already on a waitlist at your local clinic, you can choose to register again now, or you can wait to be contacted directly about your registration. You will maintain your original waitlist registration date from the clinic.

If you registered for the Health Connect Registry prior to July 2023

Prior to July 2023, the Health Connect Registry was only available in a small number of participating communities. If you registered for the Health Connect Registry prior to July 2023, you do not need to re-register. You are already on the list. You will be contacted when a family doctor or nurse practitioner is available.

After you register

When a family doctor or nurse practitioner in your area becomes available, the team in your community will contact you. They may also contact you by phone or email for more information or to offer health care support while you wait to be matched. You can access health care services in your community by visiting an Urgent and Primary Care Centre, a walk-in clinic or through your local pharmacy.

To learn more about next steps and how to manage your registration, visit After you register. 

I need help

Contact us if you have questions or need help registering.

Call 8-1-1 Seven days a week, 24 hours a day | Translators are available in 130 languages

A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional.

Deaf and hard of hearing

For the deaf and hard of hearing (TTY), call 7-1-1. For Video Relay Services, have them call us at 604-215-5101.

Web-enabled phone services

If using web-enable phone services like Skype or Google Talk, dial 604-215-8110.