Content Map Terms
Last updated: April 23, 2024
When you register for the Health Connect Registry, you’ll be asked questions about your recent health. Find out more about the health conditions and diagnoses referenced in the questions.
On this page:
- Finding you the right match
- New change in your health
- New health diagnosis
- Updating your information
Finding you the right match
A strong, long-term primary care provider and patient relationship is an important step in you and your family’s healthful living. Your past health history and any new and recent health information will help us match you with a family doctor or nurse practitioner in your community that can best support you. This information will also help determine what health services you may need while you wait.
If you have accessed health care services in B.C. in the past, we have your health history information on file. The two health questions asked during registration help us understand the recent and new changes to your health in the last three months. Some people have serious health conditions that need timely assessment and treatment. People who need care the most are prioritized and this may impact how long you wait.
Responding to the health questions is optional.
While you wait for a match with a primary care provider, you can find health services and supports available in your community.
New change in your health
The first health question when you register helps us understand if there have been any new changes in your health in the last three months. Read more about each response option below.
| I am worried about my living situation, finances, or being able to feed my family nutritious food |
| Any person of any age who needs help from others with their day to day activities because of a physical illness, emotional difficulty or mental health condition. |
| I was just discharged from hospital and require follow up |
| A patient may need a family doctor or nurse practitioner to receive important follow up care after they leave (are discharged from) the hospital. |
| I have a high risk of admission or readmission to hospital to manage my health conditions. I don’t want to end up in or back in the hospital |
| A person may be at high risk of return to hospital or having to go to hospital if their health condition is changing. This could be due to a number of factors, such a chronic illness, or a new disease or injury. |
| I have recently gone through a major life event that impacts my health (for example, divorce, loss of my spouse or other close family member, loss of my job or loss of my home) |
| A major life event refers to any large changes or events in a person’s life that have a long-lasting or permanent negative impact on their health. |
| I have recently had major surgery (for example, stents, heart bypass, organ transplant, abdominal, thoracic, joint surgery or tumor removal) |
| Major surgery involves opening the body to allow surgeons to perform procedures that can improve health. Learn more about common surgeries that may occur during a patient’s lifetime. |
| I am pregnant or have recently given birth |
| Pregnancy is when a person is carrying a developing baby inside their body. A recent birth refers to the time shortly after the baby has been born. |
When you register, you can select ‘prefer not to answer’ if you do not want to include your health information. If you do not have any new and recent health concerns, you can select ‘none apply to my health’.
New health diagnosis
The second health question in the registration form helps us understand if you have been diagnosed by a health care provider with a new diagnosis in the last three months. Read more about each response option below and follow the links for information to help you manage your new diagnosis.
When you register, you can select ‘prefer not to answer’ if you do not want to include your health information. If you do not have any new and recent health concerns, you can select ‘none apply to my health’.
Updating your information
Let us know if your health changes. We can help you update your registration and provide health information and advice while you wait for a match to a primary care provider. You can also find health services and supports available in your community.
If you registered prior to mid-April 2024, you will receive an invitation to respond to these new health questions.
Call 8-1-1 Seven days a week, 24 hours a day | Translators are available in 130 languages
A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional.
Deaf and hard of hearing
For the deaf and hard of hearing (TTY), call 7-1-1. For Video Relay Services, have them call us at 604-215-5101.
Web-enabled phone services
If using web-enable phone services like Skype or Google Talk, dial 604-215-8110.
by calling 8-1-1. Available seven days a week, 24 hours a day. Translators are available for 130 languages. For the deaf and hard of hearing (TTY), call 7-1-1. For Video Relay Services, have them call us at 604-215-5101.